Our Products

Privacy Policy


1. Thank you for taking the time to review our Privacy Policy. At times, Pemsa Technologies (Pty) Ltd will collect certain personal information about customers and visitors. Such information will include both identifiable personal data, as well as non-identifiable personal information. Identifiable personal information will be collected when you sign a contract for service with us, or use our website for a transaction or subscription service. Non-identifiable information is gathered automatically when you visit our website, and stored for use in our system.
2. The purpose of this privacy policy is to explain to customers what types of information we will collect and how that information is used. In most cases, we collect this information to ensure that we continue to provide you with the most relevant content and best possible service that suits your needs. Except where the law requires otherwise, we undertake to protect the confidentiality of such data.


3. Pemsa Technologies (Pty) Ltd respects customer privacy and the privacy of those accessing our website. We undertake to protect the confidentiality of our customers and users including all personal information supplied in the course of contracting with us for services. We undertake not to sell your personal information to third parties for commercial or marketing purposes.

Collection of Personal Data

4. Pemsa Technologies (Pty) Ltd collects personal data about our users when you visit our website; apply for a service subscription; respond to a customer questionnaire; enter a competition and through the use of cookie technology. We may also combine information about you that we have with information we obtain from our business partners or affiliates.
"A cookie is a data file that sits on your computer hard drive. The cookie is placed there by a remote web server that you have visited using a browser like Firefox or Internet Explorer. It is used to uniquely identify you during web interactions with a website and contains data parameters that allow the remote HTML server to keep a record of who you are, and what actions you take at the remote web site. You have the option to disable the cookie function in your browser, but you will be restricted from accessing many sites as a result."

Use of Personal Data

Pemsa Technologies (Pty) Ltd may on occasion use your personal information to contact you about promotional offers; advise you of matters relevant to service provision and in some cases, solicit your feedback. However, Pemsa Technologies (Pty) Ltd will provide you with an option within every communication to opt out of receiving any communications of this nature or you can contact our customer services representatives to ensure that you do not receive such promotional information.
5. Pemsa Technologies (Pty) Ltd may collect IP addresses and information about your operating system and the type of browser you use for the purposes of network/system administration and to audit the use of our site. This data however will not be used to identify individual users who will at all times remain anonymous.
6. Any information Pemsa Technologies (Pty) Ltd collects from you through correspondence with us, whether via email, telephonically or by written letter, will only be used to address the matters within that correspondence. If this requires referring such correspondence within Pemsa Technologies (Pty) Ltd or to a third party to ensure customer service, your personal information will only be disclosed to the point necessary to address your query or concerns, and will otherwise be kept confidential.

Site Linking

7. Pemsa Technologies (Pty) Ltd website contains many links to sites that belong to third parties unrelated to us. Pemsa cannot be held responsible for any use of your personal information arising from you disclosing personal information on those sites. Pemsa recommends that you review the privacy policy statements of the sites you visit, before disclosing personal information on those sites.

Reservation of Rights

8. Pemsa Technologies (Pty) Ltd reserves the right to disclose information about customers where required in good faith, to do so by law or to exercise our legal rights or defend ourselves against legal claims.
9. Pemsa Technologies (Pty) Ltd further reserves the right to share information with law enforcement to investigate or prevent illegal activities being committed over our network.
10. Pemsa Technologies (Pty) Ltd reserves our rights to disclose your personal information where you have given us explicit legal written consent to do so.
11. Pemsa Technologies (Pty) Ltd reserves the right to monitor user and network traffic for site security purposes and prevent any unauthorized attempts to tamper with our site or cause damage to our property.
12. Pemsa Technologies (Pty) Ltd reserves the right to make changes to this privacy policy or update it. Where a major change is made, customers will be informed by email notification or through a notice on our website.
Customers and site visitors bear the responsibility to ensure that they have read the changes or updates as the case may be.